Legal

Privacy Policy

Last Updated: April 13, 2026

Apprentos PBC ("Apprentos," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our platform and services.

1. Information We Collect

Information You Provide

Account Information: When you create an account, we collect your name, email address, phone number, and password.

Profile Information (Candidates): Job seekers may provide additional information including:

  • Location, education history, work experience
  • Skills, certifications, and career interests
  • Resume and other supporting documents
  • Assessment responses and test results
  • Demographic information (for program eligibility determination)

Company Information (Employers): Employers may provide company name, address, industry, contact information, and job posting details.

Employment Information: For hired apprentices, we collect additional information necessary for employment, including Social Security Number, date of birth, I-9 documentation, tax withholding elections, and direct deposit information.

Communications: When you contact us, we collect the content of your messages and any additional information you choose to provide.

Information We Collect Automatically

Usage Data: We collect information about how you interact with our platform, including pages viewed, features used, time spent, and search queries.

Device Information: We collect device type, operating system, browser type, IP address, and unique device identifiers.

Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to recognize you, remember preferences, and analyze platform usage.

Information from Third Parties

  • Workforce Development Boards: We may receive information about candidates from partnering workforce agencies.
  • Background Checks: With your consent, we may obtain background check information from third-party providers for employment purposes.
  • Government Agencies: We may receive information from federal and state agencies related to workforce development programs, tax credits, and compliance.

2. How We Use Your Information

We use your information to:

  • Provide Our Services: Create and manage accounts, match candidates with employers, process applications, administer apprenticeship programs
  • Employment Services: Process payroll, administer benefits, manage tax withholding, provide workers' compensation insurance, and fulfill other PEO responsibilities
  • Program Administration: Determine eligibility for workforce development programs, file for tax credits, submit required compliance reports to government agencies
  • Communications: Send you service updates, notifications, and respond to your inquiries
  • Improve Our Platform: Analyze usage patterns, conduct research, develop new features
  • Safety and Security: Detect and prevent fraud, ensure platform security, enforce our Terms of Service
  • Legal Compliance: Comply with legal obligations, respond to lawful requests, protect our rights

3. How We Share Your Information

With Your Consent or Direction

Employers: When you apply to a job or are matched with an employer, we share your profile information, assessment results, and application materials with that employer.

Workforce Development Boards: We share candidate and employer information with partnering workforce agencies as necessary to administer workforce development programs.

Service Providers

We share information with third-party service providers who perform services on our behalf, including:

  • Payroll processing and tax filing services
  • Benefits administration providers
  • Workers' compensation insurance carriers
  • Background check providers
  • Cloud hosting and data storage providers
  • Customer support and communication tools
  • Analytics and marketing services

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Government Agencies

We share information with federal, state, and local agencies as required by law or as necessary to:

  • File employment taxes and withholdings (IRS, state tax agencies)
  • Report apprenticeship registrations and completions (Department of Labor)
  • Submit workforce development program reports (workforce agencies)
  • Claim tax credits (WOTC and other programs)
  • Comply with wage and hour laws, safety regulations, and other employment requirements

Legal Requirements and Protection

We may disclose information when required by law or when we believe disclosure is necessary to:

  • Comply with legal process (subpoenas, court orders)
  • Enforce our Terms of Service
  • Protect the rights, property, or safety of Apprentos, our users, or others
  • Investigate fraud or security issues

Business Transfers

If Apprentos is involved in a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and how it affects your information.

Aggregated and De-Identified Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you for research, analytics, or marketing purposes.

4. Your Rights and Choices

Access and Update

You can access and update your account information at any time by logging into your account or contacting us at privacy@apprentos.com.

Delete Your Account

You may request deletion of your account by contacting us. We will delete your information, except where we are required to retain it for legal, tax, or regulatory purposes (such as employment records).

Marketing Communications

You can opt out of marketing emails by clicking the "unsubscribe" link in any marketing message or by adjusting your account settings. You cannot opt out of service-related communications (such as account notifications or compliance updates).

Cookies

Most browsers allow you to control cookies through settings. Note that disabling cookies may limit your ability to use certain features of our platform.

State-Specific Rights

Depending on your location, you may have additional rights under state privacy laws (such as California's CCPA or Virginia's CDPA). These rights may include the right to know what information we collect, the right to request deletion, the right to opt out of certain data sharing, and the right to non-discrimination.

To exercise these rights, contact us at privacy@apprentos.com.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication requirements
  • Employee training on data protection

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy. This includes:

  • Account Information: Until you close your account
  • Employment Records: As required by federal and state law (typically 3-7 years after employment ends)
  • Tax and Payroll Records: As required by IRS and state regulations (typically 4-7 years)
  • Compliance Records: As required by workforce development and apprenticeship regulations

7. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

Note: Some apprenticeship programs may be available to individuals aged 16-17 with parental consent and in compliance with child labor laws.

9. International Users

Our services are operated in the United States and are intended for users in the United States. If you access our platform from outside the U.S., your information will be transferred to and processed in the United States.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our platform and updating the "Last Updated" date. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Apprentos PBC

Attn: Privacy Officer

One Liberty Plaza

165 Broadway

New York, NY 10006

Email: privacy@apprentos.com

Phone: (555) 123-4567